Frequently Asked Questions

Frequently Asked QuestionsAnswers about Alyona Bags wholesale minimum quantities, customization, shipping, bulk quotes, payment and order tracking.

What is the Minimum Order Quantity (MOQ)?

MOQ varies depending on the product. Contact us for product-specific quantity requirements.

What printing options do you offer?

We offer screen printing, heat transfer printing, and custom printing options depending on the bag material and requirements.

How do I place a custom logo order?

Contact us on WhatsApp and share your logo/design file, bag type and size, required quantity, printing preferences, and delivery location.

What is the dispatch timeline?

Dispatch time depends on the order quantity and customization requirements.

How long does delivery take?

Delivery generally takes 5–10 days after dispatch, depending on the delivery location.

Do you ship across India?

Yes, we provide shipping across India.

Can I order samples before placing a bulk order?

Paid samples may be available depending on the product and availability. Contact us to confirm.

Can you help with design placement and printing recommendations?

Yes, we provide basic guidance on design placement and printing recommendations. Customers should provide their final design.

What file format should I provide for printing?

We accept PDF, AI, EPS, SVG, PNG, and JPG/JPEG files for printing.

Are your bags eco-friendly?

Our reusable cotton and canvas bags offer an eco-conscious alternative to disposable bags.

Can I wash the bags?

Washing instructions depend on the bag material and printing method. Please contact us for care recommendations for your specific product.

What industries do you supply to?

We supply retailers and boutiques, corporate branding businesses, event and promotional companies, gifting businesses, fashion and apparel brands, e-commerce businesses, hotels and hospitality businesses, educational institutions, NGOs, eco-conscious organizations, wholesalers, and distributors.

How do I request a bulk quote?

Use the Request Bulk Quote option on a product page or send an enquiry through our contact page. Include the product, quantity, destination, and customization details.

Which payment methods are available?

Available payment options are shown during checkout and may depend on the order and delivery details.

How can I check my order?